Getting your operating rhythm back in the age of disruption

rhythmWe live in the age of disruption with new players aggressively entering old industries, such as Uber threatening the taxi industry and AirBNB taking on the hotel industry. These businesses have disrupted the ways and operating rhythms of the past by creating new operating models that erode the successes of historically dominant (and seemingly untouchable) players. To successfully adapt we need to take greater control of the impacts of these changes by proactively defining our own Operating Models, and associated Operating Rhythms. This will ensure, not only survival, but success in this aggressive new world. Continue reading “Getting your operating rhythm back in the age of disruption”

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Getting your operating rhythm back in the age of disruption

How the famous bank – a spotlight on segmentation.

StarBanking is banking, right? So how did a small team establish a new brand for famous customers (sports people and entertainers) in a highly competitive and commoditised market and achieve an amazing $1 billion dollars in funds under management in less than two years? Welcome to the highly profitable world of segmentation. Continue reading “How the famous bank – a spotlight on segmentation.”

How the famous bank – a spotlight on segmentation.